•  Placing an order with us is super easy. Feel free to give us a call or email us, you may also place an order online 24/7, 365 days a year. If you would prefer a tax invoice sent to you first prior to payment, no problem. Just give us a call or chat with us through the website. We will collect your details needed for the invoice and have our accounts team issue an invoice. Invoices can also be paid via bank transfer, credit card and Paypal. You will receive an order confirmation email from us immediately after purchase.

• Our shipping to America and Canada is free with every order. The whole shipping procedure normally takes 5-8weeks including Production, Exporting custom clearance, Sea shipping by fast boat, Importing custom clearance, door to door delivery. You may track it online through the certain shipping site, Sometimes it may delay 1-2week because of the destination port congestion and also the Covid-19. You don’t need to pay any additional charges, Just waiting at home and receive it. 

• We support return of goods without reasons within 5 days after the order is confirmed. Which means you have 5days to consider if it is irrational shopping or it is indeed suitable for your dehydrating requirement. As it is big unit for commercial usage, We can not support canceling order during the delivery or finished delivery. Please do consider it well before purchasing it.

• We inspect every unit before the delivery to ensure that every machine is at its optimal condition and is well packed. There is possible occurance of scratch or other forms of damage on the unit during the transportation. Please check the unit carefully as soon as possible when you receive it. If there is any functional issue on the unit, please contact us timely. We will provide professional and technical guidance to you online or send you necessary spare parts.For every pc dehydrator you bought from us, You will enjoy:

Order processing 1-2 business days
2 year quality warranty(heating element for 3 years)
24 hrs online support and direct-factory after-sales service in time.